Payment Policy
Last updated: October 10, 2026
All payments at Urban Lyric are processed through Shopify's secure, SSL-encrypted checkout. We never see or store your full card details.
Accepted payment methods
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
Currency
All prices are shown and charged in US dollars (USD).
When you are charged
Your payment is taken when you place your order. You receive an order confirmation email once the payment has gone through.
Security
Payments are handled by PCI-DSS compliant payment processors.
For payment questions, email info@urbanlyric.com or visit our contact page.
Related policies
Shipping Policy · Return & Refund Policy · Privacy Policy · Terms of Service
Contact Information
Store name: Urban Lyric
Company name: Kaelo Gallery
Company address: 13 Greenbelt Cres, Richmond Hill, ON, L4C 5R9, Canada
Business number: 75031 5178
Phone: +1 437 226 1288
Email: info@urbanlyric.com
Contact page: urbanlyric.com/pages/contact
Customer service hours
Monday to Friday: 9:00 AM – 5:00 PM (ET)
Saturday and Sunday: 11:00 AM – 4:00 PM (ET)
We aim to respond to your inquiries within 1–2 business days