About Us
Urban Lyric is an online clothing store run by Kaelo Gallery, a Canadian company based in Richmond Hill, Ontario. We sell everyday and occasion clothing for men and women, including knitwear, coats and jackets, dresses and matching sets, to customers across the United States with free shipping on every order.
We started Urban Lyric to make it easy to find well-priced wardrobe staples without guesswork. Every product page lists the available colours and sizes, care instructions and our shipping and return terms, so you know exactly what you're getting before you order.
Our Mission
To offer comfortable, good-value clothing with honest product information, clear sizing and straightforward service.
Our Vision
To be the store people come back to each season, because every order arrived as described and every question got a real answer from a real person.
What we offer
- Men's sweaters, turtlenecks, quarter-zips, hoodies, coats, jackets and vests
- Women's dresses, sets, knitwear and outerwear
- Free shipping on all US orders
- Buy more, save more: 10% off 2 items, 15% off 3, 20% off 4 and 25% off 5 or more, applied automatically in the cart
- 30-day returns and size exchanges
- Customer service by email and phone, 7 days a week
Get in touch
Email: info@urbanlyric.com
Phone: +1 437 226 1288
Contact page: urbanlyric.com/pages/contact
Customer service hours
Monday to Friday: 9:00 AM – 5:00 PM (ET)
Saturday and Sunday: 11:00 AM – 4:00 PM (ET)
We aim to respond within 1–2 business days
Company name: Kaelo Gallery
Company address: 13 Greenbelt Cres, Richmond Hill, ON, L4C 5R9, Canada
Business number: 75031 5178